COVID-19 Updates

GTH October 8, 2020 update on COVID-19

Dear Family Member:

Germantown Home is happy to inform you that starting Monday, October 12, 2020, the facility will reopen for pre-scheduled, outdoor in-person visits. During inclement weather, we are prepared to accommodate visits in the TR area on the ground floor. In order to remain compliant with social distancing, we ask that we follow a protocol of no more than two family members per resident, per visit. To schedule a visit, please contact Theresa Dietz at 215-951-7606 or

We will continue to follow all infection control protocols. We require that all visitors and residents wear masks and remain 6 feet apart during visits. We ask that there is no eating during visits. If you choose to bring food to your loved one, please make sure that it is labeled, dated and placed in a fridge on the unit floor as appropriate.

Thank you and take good care and stay safe!

Ludmila Kovatcheva

Assistant Nursing Home Administrator


GTH July 24, 2020 update on COVID-19

To view Germantown Home’s reopening plan, please click here.

GTH May 15, 2020 update on COVID-19

On May 6, 2020 CMS (Centers for Medicare and Medicaid Services) issued a memo regarding the reporting of COVID-19 cases in nursing homes. It stated that effective May 8, 2020 nursing homes are required to inform residents and Resident Representatives of any new cases of COVID-19 for both residents and staff.

Since May 8, 2020, Germantown Home is reporting seven new resident cases and no new employee cases. We are also happy to report that fifteen residents have now recovered, and their re-tests have come back negative.

Our facility has all the necessary PPE and we are at full staff. Our dedicated employees strictly follow CDC guidelines as they continue to provide exceptional care to our residents.

GTH April 27, 2020 update on COVID-19

It takes a village here at Germantown Home!

We wanted to take this time to update our residents’ families and friends on how we are ensuring that we stay ahead of any unforeseen issues and manage this ongoing situation:

  • As we have since this crisis began, we continue to strictly follow CDC guidelines as it relates to safety measures.
  • Residents and staff are our top priority and in order to further ensure their safety, we have started to cohort residents according to their medical status.
  • We are happy to report that we are at full staff and continue to provide exceptional care to our residents.
  • We have doubled our efforts in the areas of infection control, housekeeping and laundry.
  • Our dining service continues to bring residents healthy and nutritious meals and snacks.
  • The therapeutic recreation department continues to provide fun and engaging activities to keep everyone’s spirits up.

Reminders for our families:

  • Video Chat: We know that it takes an emotional toll on our residents and their families when they cannot see each other on a fairly regular basis, so we wanted to remind you that we do offer a video chat option to communicate with your loved one face to face. Appointments are made daily. For more info please click here.
    • Please note that Resident Representatives and listed contacts are the first priority for video chat appointments. All other requests will be given an appointment if and/or when we can accommodate. Thank you for your patience in this matter.
  • Email updates: If you would like to receive these updates via email, please click here.

We thank you again for your trust and support during this time. Now more than ever, we all need to work together to make sure that our residents and our staff are safe.

If you have any questions or concerns, please call Germantown Home’s main number at 215-848-3306.

GTH April 6th, 2020 update on COVID-19

The Germantown Home continues to monitor the situation as it evolves. To stay informed please click here to sign up for email. 

On Sunday, April 5th, we learned that two residents of the Germantown Home have tested positive for COVID-19. We are taking every necessary precaution to make sure these residents are being cared for to help them deal with the effects of the illness.

We are working with City and State Agencies to help control the spread of the illness amongst our community. Currently, every resident is being closely monitored. We have reached out to the families of those affected and have also implemented additional pre-cautions.

The Germantown Home will continue to limit visitor access to our facility for the foreseeable future.

As the virus continues to spread throughout Philadelphia, we are fully prepared to handle any infections among our residents. Since early March we have been working to enact CDC and CMS guidelines, which has included suspending visitors, canceling all group activities, screening anyone that enters the building and requiring that all staff, both medical and others, use Personal Protective Equipment (PPE) at all times. Ensuring that our residents and our staff are protected and have access to all necessary equipment and treatment is our top priority.

We are proud of the commitment and sacrifices our employees have made during the past few weeks as we continue to fight this pandemic. We thank the families for your trust and patience as we care for your loved ones. For ongoing updates, please continue to visit our website or you can sign up for emails updates as they are issued by clicking here.

The CDC is continually updating their website as the situation evolves and more information becomes available. They have complied a FAQ on COVID-19 with some of the most commonly asked questions, is it accessible here:

Additionally, here are some informational resources that we hope will be helpful:

CDC video “What older adults need to know”

General Information on COVID-19:

More information for older adults:

GTH April 2nd, 2020, Update on COVID-19

CEO’s Letter to NewCourtland Team
To read NewCourtland’s CEO’s letter to NewCourtland employees please click here.

GTH March 31st, 2020 Update on COVID-19
To read Germantown Home’s Executive Nursing Home Administrator letter to our families, please click here.